Privacy policy
Last updated: 21-10-2026
Who we are
EUROGEN BV, Bruul 51, 2440 Geel, Belgium. Company number BE 1009.930.247. Contact: info@eurogen.be, +32 494 77 18 38.
What data we process
When you contact us by email or phone: your name, contact details and the content of your message.
When you visit the website: our hosting provider (Combell, Belgium) automatically keeps technical server logs, such as IP address, browser type and time of visit, for security and to keep the site running.
Why
To answer your questions and handle consultation requests. Legal basis: our legitimate interest in responding to you, or steps you ask us to take before entering into a contract.
Cookies and tracking
This website uses no cookies, no analytics and no tracking. Your language choice (EN/NL) is stored only in your own browser so the site remembers it.
Who receives your data
Only Combell, as our hosting and email provider. We never sell or share your data with others. Your data stays within the EU.
How long we keep it
Messages are kept as long as needed to handle your request, and no longer than 2 years unless a client relationship follows or the law requires longer.
Your rights
You can ask to access, correct or delete your data, restrict or object to its use, or receive a copy. Email info@eurogen.be. You can also file a complaint with the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).